At Unibee, we strive for customer satisfaction, and if you're not fully satisfied with the delivered assignment, we have processes in place to address and resolve any concerns. Here's what happens if you're not satisfied:
Revision Policy: We offer a revision policy to ensure that your assignment meets your expectations. If there are specific areas that require modification or if you believe certain aspects need further improvement, you can request revisions. Our writers will make the necessary adjustments based on your feedback and instructions. We provide free revisions within a specified timeframe, as outlined in our revision policy.
Direct Communication: Throughout the revision process, you can maintain direct communication with the assigned writer. This allows you to effectively communicate your concerns, provide additional instructions, and address any issues directly. We encourage open dialogue to ensure that the revised assignment meets your requirements.
Quality Assurance: Our dedicated quality assurance team will review the revised assignment to ensure that the requested changes have been implemented and that the final version meets our quality standards. They will check for any remaining errors, coherence, and adherence to the given instructions.
Customer Support: Our customer support team is available to assist you throughout the process. If you have any concerns or questions, you can reach out to them via email, phone, or live chat. They will address your queries and help facilitate communication between you and the writer, ensuring a smooth resolution.
Satisfaction Guarantee: We strive to resolve any dissatisfaction promptly and effectively. If, despite the revision process, you are still not satisfied with the assignment, please reach out to our customer support team, and we will work with you to find a suitable solution, which may include options such as partial refunds or reassignment to a different writer.